Customs clearance for US importers

Customs Brokerage & Clearance Services for US Importers

Faster Freight coordinates US customs clearance from pre-arrival filing to cargo release. Licensed customs brokers we work with file your entries with U.S. Customs and Border Protection (CBP), and our team manages the documents, bond, ISF and freight, so you deal with one contact instead of three.

  • ISF 10+2 filing
  • Entry & CBP Form 7501
  • HTS classification
  • Customs bonds
  • FDA / USDA / PGA cargo
  • Air, ocean & road

Last updated: October 2026

Scope of service

What our customs brokerage service covers

Customs clearance is where most import delays and surprise costs start. A wrong tariff code, a late ISF or a missing FDA notice can hold a container at the port while storage charges build up. Because we also move the freight, we see those problems before the cargo arrives, not after.

01

Import entry filing

Entry (CBP Form 3461) and Entry Summary (CBP Form 7501) filed electronically through CBP's ACE system by a licensed broker, with duty and fee calculations checked before submission.

02

HTS classification

Your products are classified under the Harmonized Tariff Schedule of the United States (HTSUS). The 10-digit code sets your duty rate, any extra tariffs and which agencies review the goods.

03

ISF 10+2 filing

For ocean imports, the Importer Security Filing is collected from you and your supplier and submitted at least 24 hours before the cargo is loaded at the foreign port.

04

Customs bonds

Help choosing between a single-entry bond and a continuous bond, and arranging the right bond amount through a surety before your first entry is filed.

05

PGA-regulated cargo

Coordination of Partner Government Agency requirements, such as FDA prior notice for food, USDA rules for plants and wood packaging, and EPA or DOT rules for vehicles and engines.

06

Holds, exams & tariff questions

Follow-up when CBP holds or examines a shipment, plus guidance on Section 301 and other added tariffs, duty drawback and country-of-origin questions.

The clearance workflow

How US customs clearance works, step by step

Every formal import into the United States follows the same basic path. Knowing it helps you send the right documents at the right time.

  1. Before departure

    Pre-arrival filing and document check

    We collect the commercial invoice, packing list and supplier details and check them against the booking. For ocean freight, the ISF is filed at least 24 hours before loading at origin. A customs power of attorney (POA) and a valid bond must be in place before the entry can be filed.

  2. Before or at arrival

    Entry submission

    The broker files the entry in ACE, normally before the vessel or aircraft arrives. CBP generally requires the entry within 15 calendar days of arrival. Filing early lets CBP and any agencies review the shipment while it is still in transit.

  3. At entry

    Duty and fee calculation

    Duties are calculated from the HTS code, the customs value and the country of origin. Most entries also carry the Merchandise Processing Fee (MPF), and ocean entries the Harbor Maintenance Fee (HMF). Added tariffs, such as Section 301 duties on many Chinese goods, are stacked on top.

  4. After arrival

    CBP and PGA review or examination

    CBP may release the cargo on paperwork alone, request more documents, or order an exam. Exams range from an X-ray scan to an intensive exam at a Centralized Examination Station (CES). Agencies such as FDA or USDA can also place their own hold.

  5. Release and after

    Release, entry summary and liquidation

    Once CBP releases the goods, we arrange pickup and delivery. The Entry Summary (CBP Form 7501) and duty payment are due within 10 working days of release. CBP finalises the entry at liquidation, usually about 314 days after entry.

Key US import deadlines. Timelines are set by CBP and can change; your broker confirms them for each shipment.
FilingApplies toDeadlineRisk if missed
ISF (10+2)Ocean imports24 hours before loading at the foreign portLiquidated damages of up to $5,000 per violation, possible holds
Entry (CBP 3461)Formal entriesWithin 15 calendar days of arrivalCargo moved to general order warehouse, extra storage costs
Entry Summary (CBP 7501)Formal entriesWithin 10 working days of releasePenalties and bond claims
Protest (CBP 19)Disputed liquidationsWithin 180 days of liquidationDuty assessment becomes final

Shipment already on the water?

Send us the bill of lading and commercial invoice and we will tell you what is still needed for clearance.

Documentation

Documents required for US customs clearance

Most clearance delays come from missing or inconsistent paperwork. The invoice, packing list and transport document must describe the same goods, quantities and values.

DocumentWho provides itOceanAirRoad (Canada / Mexico)
Commercial invoiceSeller / shipperRequiredRequiredRequired
Packing listSeller / shipperRequiredRequiredRequired
Bill of lading / air waybillCarrier or forwarderBill of ladingAir waybillTruck bill of lading
Customs power of attorneyImporter of RecordRequiredRequiredRequired
Customs bondImporter, via a suretyRequired for formal entryRequired for formal entryRequired for formal entry
ISF dataImporter and supplierRequiredNot applicableNot applicable
Agency documents (FDA, USDA, EPA, FCC)Importer or manufacturerOnly when the product is regulated by that agency
Certificate of originExporterWhen claiming a trade-agreement rate, such as USMCA

Shipping from the USA? Exports above $2,500 per Schedule B line, or any export that needs a license, require Electronic Export Information (EEI) filed in AES. We handle this as part of our ocean freight forwarding and air freight forwarding services.

Customs bonds

Continuous bond vs. single-entry bond

A customs bond guarantees to CBP that duties, taxes and fees will be paid and import rules followed. Formal entries need one. The right type depends on how often you import.

 Single-entry bondContinuous bond
CoversOne entry at one portAll entries at all US ports for 12 months, renewing automatically
Typical bond amountGenerally the goods' value plus duties, taxes and fees; often three times the value for goods regulated by another agencyGenerally 10% of the duties, taxes and fees paid over the previous 12 months, with a $50,000 minimum
Best forOne-off or occasional importsImporters clearing several shipments a year
ISF coverageA separate ISF bond may be neededCovers ISF obligations
Lead timeUsually quick to issue for each shipmentAllow several days for CBP to record it before your first entry

Bond amounts are set by CBP rules and the surety's review. We confirm the right amount for your import volume when we quote.

Regulated cargo

Clearing FDA, USDA and other agency-regulated cargo

CBP enforces rules for more than 40 Partner Government Agencies (PGAs). If your product falls under one of them, extra data or permits must be filed with the entry, and the agency can hold the cargo even after CBP is satisfied.

Tell us what the product is, what it is made of and how it will be used. We flag the likely agency requirements when we quote, before your supplier ships.

AgencyTypical products
FDAFood, beverages, cosmetics, medical devices, drugs
USDA (APHIS / FSIS)Plants, seeds, meat, wood packaging (ISPM 15)
EPAVehicles, engines, pesticides, certain chemicals
DOT / NHTSAMotor vehicles and vehicle equipment
FCCElectronics that emit radio frequencies
CPSCChildren's products and consumer goods
Compliance checklist

How to avoid customs holds, exams and penalties

CBP selects some shipments for exams at random, so no one can promise an exam-free clearance. These steps remove the avoidable causes of delay.

  • Use a full product description on the invoice, not "parts" or "samples"
  • Make the invoice, packing list and bill of lading match exactly
  • Confirm the HTS code before the goods ship, not at arrival
  • Send ISF data to us early, ideally when the booking is made
  • Have the bond and power of attorney on file before arrival
  • Declare the real transaction value, including assists and royalties
  • Mark goods with the country of origin as US rules require
  • Check whether the product needs FDA, USDA or other agency filings
  • Use ISPM 15 stamped wood pallets and crates
  • Keep import records for five years, as CBP requires

Not sure your shipment is ready for customs?

A specialist can review your documents before the cargo leaves origin.

Broker vs. forwarder

Customs broker vs. freight forwarder: why one contact helps

A freight forwarder arranges the transport of your goods by air, ocean or road. A customs broker is licensed by CBP to file entries and act for importers in customs matters. They are different roles, and many importers end up managing two companies that do not talk to each other.

Faster Freight closes that gap. We book the freight and coordinate clearance with licensed brokers we work with, so the documents collected at origin are the same ones used for the entry. Delivery is booked as soon as CBP releases the cargo, whether that is port-to-port or door-to-door shipping.

TaskFreight forwarderCustoms brokerFaster Freight
Book air, ocean or road freightYesNoYes
File the ISFOftenYesYes, coordinated
File entries with CBPNo, unless licensedYesThrough licensed partner brokers
Arrange delivery after releaseYesSometimesYes
One point of contactOnly if they work togetherYes
Tariffs and duty

Tariffs, Section 301 and reducing your duty bill

US tariffs have changed often in recent years. Section 301 duties on many goods from China, Section 232 duties on steel and aluminum, and other measures can add a large amount to the base duty rate. Rates are checked against the current tariff schedule at the time of entry, not the rate you paid last year.

Legal ways importers lower their duty costs include:

  • Correct classification. The most accurate HTS code may carry a lower rate than the one a supplier suggests.
  • Trade agreements. Goods that qualify under agreements such as USMCA can enter at reduced or zero duty with proper origin documents.
  • Duty drawback. Up to 99% of duties paid can be refunded on imported goods that are later exported or destroyed. Claims are generally due within five years of import, and we can connect you with a drawback specialist.
  • Exclusions and special programs. Some products have tariff exclusions or qualify for programs such as US goods returned.

This section is general information, not legal advice. Duty rates and programs change, so confirm them for your specific product before you import.

Related services

Get a customs clearance quote

Tell us the product, origin and mode of transport. Tick "Customs clearance needed" in the form below.

Customs brokerage FAQs

Answers to the questions importers ask us most about US customs clearance.

What does a customs broker do?

A customs broker is licensed by U.S. Customs and Border Protection (CBP) to file import entries for importers. The broker classifies goods under the Harmonized Tariff Schedule, calculates duties and fees, files the entry in CBP's ACE system and responds to CBP holds or requests for information.

How much does a customs broker cost?

Cost depends on the shipment. A clearance quote usually includes a broker entry fee, ISF filing for ocean cargo, a bond (single-entry or continuous), and charges for extra tariff lines or agency filings such as FDA. Duties, taxes and CBP fees are paid on top. Send us your shipment details for an exact quote.

How long does US customs clearance take?

When the entry is filed before arrival and the documents are correct, many shipments are released on or soon after arrival. Shipments selected for a CBP exam or held by an agency such as FDA can take several days or longer. Filing early is the best way to avoid delays.

What documents are required for customs clearance?

For most US imports you need a commercial invoice, packing list, bill of lading or air waybill, a customs power of attorney and a customs bond. Ocean imports also need an Importer Security Filing (ISF). Regulated products may need FDA, USDA, EPA or other agency documents.

What is ISF 10+2 and when is it due?

The Importer Security Filing (ISF) is a set of 10 data elements from the importer and 2 from the carrier, required for ocean cargo entering the United States. It must be filed at least 24 hours before the cargo is loaded at the foreign port. Late or inaccurate filings can lead to liquidated damages of up to $5,000 per violation.

Do I need a continuous bond or a single-entry bond?

A single-entry bond covers one shipment and suits occasional importers. A continuous bond covers all your entries at every US port for a year and is generally set at 10% of the duties, taxes and fees you paid in the previous 12 months, with a $50,000 minimum. If you import several times a year, a continuous bond is usually more cost-effective.

What happens if CBP examines my shipment?

CBP can X-ray the cargo, inspect it at the terminal or move it to a Centralized Examination Station for an intensive exam. The importer pays the exam, handling and storage costs. We track the exam, supply any extra documents CBP requests and book delivery as soon as the cargo is released.

Can you clear FDA- or USDA-regulated goods?

Yes. We coordinate clearance of goods regulated by Partner Government Agencies such as FDA, USDA, EPA, FCC and CPSC. Tell us the product details before it ships so the required agency filings, such as FDA prior notice for food, are submitted on time.

Is Faster Freight a licensed customs broker?

Faster Freight is a freight forwarder. Customs entries for our clients are filed by licensed US customs brokers we work with, while our team manages the documents, freight and delivery. You get one point of contact for the whole shipment.

What is duty drawback?

Duty drawback is a CBP program that refunds up to 99% of duties paid on imported goods that are later exported or destroyed. Claims are generally due within five years of import. Drawback needs detailed records, so plan for it when the goods are first imported.

Get A Quote